CLIO's web site
|
http://www.cliosoftware.com
|
Help person
|
Judd - judd@cliosoftware.com
817-726-3475
best to contact him by email as he can seldom be reached by phone.
|
Current versions installed:
|
CLIO 3.6a [December 3, 2003]
CLIO Request 3.6a - is automatically installed when the CLIO install
is run.
|
Data Directory:
|
Clio data is stored in L:Common\CLIO\Cliodata.mdb (shared common).
Make sure that there is NO copy of cliodata on the local C: drive!!!!!
Should be backed up daily by IT (if there is any question about
this happening - it should be backed up to one fo the local computers
daily).
The first time you run CLIO it should ask where the CLIO
data file is stored - It is VERY important to set it correctly
at install or correcting the problems created can be difficult.
|
Access 2000 |
must be installed on the computer where CLIO is to be used. |
OCLC ILL MicroEnhancer
|
must be installed on the computer where CLIO is to be used. Install
Passport and ILL ME then copy the the OCLC apps directory from
an already installed computer using CLIO as there are special files
contained within that need to be moved over. |
General Setup notes:
Clio is set up on - (each has its own ID number A,B,C….) This helps
identify where the requests come from and to prevent overriding each
others work.
- Ariel workstation - A Reference
- Desk student computer - B
- Wayne's computer - C
- Mike's computer - D
- Reference Office - E
The settings do not appear to be transferable and have to be set up
on each computer for both CLIO and CLIO request. If they are not done
properly, CLIO won't work right.
There is a stand alone help file which is installed on each computer
called CLIO Help. A copy also lives in L:\Common\clio
.
Setting up CLIO REQUEST
There are a number of settings that must be changed before CLIO Request
will work on our system.
Run CLIO Request and from the top menu bar select OPTIONS
Setup Email Server
change the following fields |
|
Field
|
data
|
| My incoming email server |
imap.lemoyne.edu |
| Server type |
IMAP4 |
| Outgoing email server |
smtp.lemoyne.edu |
| My email return address |
ill@lemoyne.edu |
| My name |
Wayne Stevens |
| Account Login |
ill |
| Password |
See ILL Supervisor for password |
Add these 3 lines to the Message Subject Lines box:
remove any other lines |
WWW ILL Journal Request Submittal
WWW ILL Book Request Submittal
WWW ILL Chapter Request Submittal
|
Sample screen
Setup Email Field Names
change the following fields |
|
Field
|
data
|
|
Change the first entry in EmailFieldName from Name: to Patron:
Be very careful not to change anything else or the transfer
will not work
|
Sample screen
Setup Supplier Service
change the following fields |
|
Field
|
data
|
| OCLC authorization |
100-080-361 |
| OCLC Password |
See ILL Supervisor for current password |
| OCLC Symbol |
VFL |
| USERID |
- Ariel workstation - A Reference
- Desk student computer - B
- Wayne's computer - C
- Mike's computer - D
- Reference Office - E
|
| My Institution |
Le Moyne College |
| Default Service: |
Direct to Review |
| Default Max Cost |
$0=RECIP |
| Last Transaction Number |
See CLIO database for last number |
| Mark new request ready to send |
check this box |
Sample screen
Setup My Addresses
change the following fields - remove all others |
|
Field
|
data
|
| Name: |
Interlibrary Loan/ Noreen Reale Falcone Library |
| Name - Line 2: |
Le Moyne College |
| Street: |
1419 Salt Springs Road |
| City: |
Syracuse |
| State: |
NY |
| Country: |
USA |
| Postral Code: |
13214-1399 |
| Ship Via: |
UPS/Lib Rate or ARIEL: 192.231.122.41 |
| Name: Billing Address |
AJCU,(for UMI SUN 500/ACV 05o) FEIN 0545842 |
Sample screen
CLIO Setup Notes
MicroEnhancer ILL:
Must be on each computer.
No work is actually done on the microenhancer other than
transfer data back and forth to OCLC and CLIO.
All the work should be done on CLIO or on OCLC Passport.
Particularly important is that the constant data be maintained
on CLIO not ILL-ME.
Messages that need to be transferred include (must be
set up in each microenhancer)
| Direct produced |
Recalled |
| Review |
Special Messages/ Borrower |
| Pending (select Print also) |
Special Messages/ Lender |
| Conditional |
Will supply |
| Conditional Pending (select Print also) |
Shipped
|
| Unfilled |
Renewal OK |
| Expired |
NoRenew |
| Renewal Request |
Online Produce |
Fixing Problems
System crashes while in use
Error message is - Error in Check DB version 3343 Unrcognized database
format 'L:\COMMON\CLIO\cliodata.mdb
Database needs to be repaired.
Steps are
- Open Access
- Select Tools
- Select Database Utilities
- Select Compact and Repair Database
- It will prompt for the old database name (cliodata.mdb on L:)
- It will prompt for a new name - use cliodata_new.mdb
- The database will repair and convert
- rename the old file on L: to cliodata_corrupt_date.mdb
- copy the cliodata_new.mdb to L: and rename it to be cliodata.mdb
THIS TAKES LOTS OF DISKSPACE! Make sure you have enough on the network
drive before attempting!!!
The resulting cliodata.mdb file will be smaller than the originating
one (in most cases).
