Actors: the parties to the industrial relationship including workers, managers and government regulatory agencies

Alienation: a feeling of estrangement or disenchantment, as with one's job or work

Altruism: following a course of action because of the benefits it brings to others rather than the benefits it brings to oneself

Capitalism: a system of production based on private ownership of property

Distributive Conflict: conflict over the division of output of the economic system

Environments: the set of circumstances or contexts in which the industrial relations parties act out their relationship

Extrinsic factors: things relating to work satisfaction that originate outside the work itself, such as the level of pay

Feudal System: the economic and social system of Europe in the middle ages based on the holding of land where the holder does so as a fief, i.e. in return for holding him/herself in service to a lord

Fundamental Conflict: conflict over the division of economic and/or political power in the society

Ideology: the common set of beliefs that groups within the industrial-relations system have about each other and about such concepts as fairness and justice

Industrial Relations System: the actors, environments, rules and ideologies that go into the structuring of a particular work relationship or set of work relationships

Intrinsic factors: thing relating to work satisfaction that are characteristics of the work itself, such as the variety or level of skill required