This is the home page for HRM 470, Alternative Dispute Resolution, at Le Moyne College.

Here you will find a link to the syllabus and reading list for HRM 470. This includes a description of the course requirements, the schedule of topics and activities, the reading assignments, supplementary reading materials, and the expectations that the instructor has for the students and that the students should have for the instructor. If you are registered for the course, you will be provided with a "hard" copy of this but you can print one out from here if you need another copy.

Office Hours
This will link you to Cliff Donn's office hours and teaching schedule for the current semester. You are welcome to drop by or to try to contact me at times other than my office hours. Those are just times when I try not to schedule activities that take me out of my office. However, I am around and available at lots of other times.

Here you will find announcements of changes in the class schedule and reading assignments. You may also find postings of job announcements, relevant meetings of clubs and professional groups, lectures, etc. During the Spring 2005 semester, you should expect to see lots of items here because the course is being taught for the first time. Please check regularly.

Reserve List
This is a list of all the items I have asked the library to place on reserve for the current semester. It should include everything on the reading list. If you cannot find something on the reading list on reserve, please check to see if it is here. Please report any problems to Cliff.

All students in HRM 470 are required to maintain a journal listing cases of conflict and dispute resolution that they find during the semester. The guidelines for journals are described here.


Students in HRM 470 are each required to make a class presentation. This link describes the requirements for that assignment.


All assignments and the value they will have in terms of students grades for the Spring 2005 semester can be found in this evaluation link.

You are welcome to attend arbitration, mediation and/or fact finding cases with Cliff. However this does not serve as an excuse to miss any of your other classes so please check with your other instructors to make sure that this is not a problem. You can earn extra credit in this class by attending such a case with Cliff (or one with Professor Mark Karper) and writing a one-page description and analysis of what you observe. In order to attend a class, you must sign up on Cliff's office door. You must also call him the night before to make certain the case has not been cancelled (many are).

Here you will find links to a variety of sites and organizations involved in the processes of dispute resolution. These may be useful in preparing class presentations, understanding journal entries, etc.
The American Arbitration Association is a private, non-profit organization that promotes arbitration and alternative dispute resolution for labor disputes as well as many other types. It maintains panels of arbitrators for a variety of different kinds of disputes.
The Association for Conflict Resolution was formed recently (2000) from three separate existing groups including the Society of Professionals in Dispute Resolution. Its members are interested in all aspects of the resolution of conflict. There is a section specifically devoted to online dispute resolution.
The Federal Mediation and Conciliation Service is an agency of the U.S. federal government. Its commissioners mediate disputes all over the country and it maintains a panel of labor arbitrators and makes lists of those available to labor unions and management.
The Labor and Employment Relations Association (until recently, the Industrial Relations Research Association) is a group that includes unionists, managers, neutrals, academics and others with an interest in employment issues. It holds annual and spring meetings and produces several interesting and useful publications. There is a Central New York chapter that holds meeting five times a year (see the announcements section of this home page).
The National Mediation Board is an agency of the U.S. federal government created to administer the Railway Labor Act. It provides mediation and arbitration services and has an office of Alternative Dispute Resolution. (